Grievance - mediation

Mediation may be appropriate to rebuild a professional working relationship between Employees.

Mediation can be recommended at any time during the informal or formal stages of any procedure. 

Mediation is a confidential process which is voluntary and requires agreement from all parties.

The aim of mediation is for the parties concerned to speak to each other in an open and honest manner to try and reach an acceptable resolution to all parties on the complaint raised.

The mediator will be a neutral third party who does not tell the parties what to do but uses techniques to facilitate a conversation between the parties in a safe and constructive environment with the aim of finding a way forward.

HR can provide further advice on the appropriateness of the use of mediation and advise on how to organise.